Meet the Team


william todd

William D. Todd

Founder/Certified Mediator/ General Liability Specialist

William D. Todd

William founded the firm in 1962. He is a graduate of Auburn University and is the former Vice President of the National Association of Independent Adjusters (NAIIA). William received his training from Crawford & Company, Casualty Training School; International Institute of Loss Adjusters and Circuit Civil Mediation Training. Prior to starting the firm he has worked for GEICO and Federated National.


scott todd

W. Scott Todd

President/General Adjuster

W. Scott Todd

Scott is a graduate of the University of West Florida and received his technical training at Southern Farm Bureau Technical School. He has been licensed in Florida as an All-Lines Adjuster since 1982 and has extensive experience with high dollar losses. He also holds Non-Resident licenses in Alabama and Georgia. Prior to his 32 years tenure with the firm, Scott has worked for American International Group and Sewell, Todd & Broxton, Inc.



charles todd

Charles Todd

General Adjuster

Charles Todd

Charles is a graduate of Florida State University and received his technical training at Vale Tech and ITTI. He has been licensed in Florida as an All-Lines Adjuster since 1984 and specializes in Property claims. Charles also is a licensed Georgia Non-Resident Adjuster. In addition to his 19 years of experience with Todd Claim Service, Inc. he has also worked for Nationwide Insurance, Travelers Insurance, Florida Department of Insurance and Elliott Claim Services during his long career.


ted abbott

Ted Abbott

General Adjuster

Ted Abbott

Ted Specializes in property claims both residential and commercial. He is a licensed All-Lines Adjuster in Florida, Alabama, Mississippi, Indiana, Texas and Louisiana. Ted is a dedicated professional field claims adjuster with more than 6 years of experience investigating and processing daily and catastrophic claim reports.


carl goodson

Carl Goodson

Marine Adjuster

Carl Goodson

Carl specializes in Marine Surveys, assessing and documenting damages to marine vessels. Carl is an Accredited Marine Surveyor (AMS #1291), through The Society of Accredited Marine Surveyors, as well as a licensed All-lines adjuster in the State of Florida. Carl is a member of The American Boat & Yacht Council and has been performing marine surveys and documenting vessel damage for four years.


karen goudelock

Karen Goudelock

Office Manager/ All-Lines Adjuster

Karen Goudelock

Karen has been with the firm for 26 years serving as the Office Manager, All Lines Adjuster and Catastrophe Operations Supervisor. She attended Louisiana State University and received her technical training at Life Office Management Association. She went on to become an instructor for Life Office Management Association of part 1: Basic Principles. Karen has extensive experience working for Savings Life Insurance Group, Herbert-Simon Financial Planning, and Trinity Universal Companies prior to joining Todd Claim Service, Inc.


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